Closing The Gender Pay Gap Using AI

We Build Bots hosts a twice monthly podcast called The Botcast where we welcome leaders in their fields to discuss AI’s impact on marketing, sales and customer service.

The World Economic Forum have said that it’s going to take 217 years to close the gender pay gap. Dr Zara Nanu, CEO at Gap Square and her team are aiming to do this in under 20 years. We talk to Zara about how it would take companies with 10,000 employees around £14 million to close the gender pay gap if it were to be done now and for every year that they don’t look at this issue they accrue another £250,000 that will need to be spent eventually.

Learn more by downloading the transcription of our interview with Zara here. 



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Meet IntelAgent

IntelAgent uses AI to help your business save money, make money, and deliver exceptional customer service.

We power chatbots and voice assistants for websites to turbocharge your customer service. By applying AI to conversational data captured via messaging platforms, SMS, email, social and voice, we can automate answers, perform tasks, identify sales opportunities and profile your customers to drive efficiencies across your business.

Data visualisation for unparalleled insights

Every interaction with your customers is tracked and analysed to provide in-depth intelligence. Understand key trends, conversation types, resolution metrics and more.

Messages are tracked by our in-chat analytics engine for keywords and topics as well as for behavioural characteristics like speed of response, time online and common periods of use.

 Effectively, we can channel shift between 40-60% of inbound queries away from telephony, into conversational AI. Learn more by booking a demo below.

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